We’re Hiring!

About the Role:

We are hiring for the position of Sales Supervisor. As a Sales Supervisor, you will support the Store Manager in ensuring that all daily operating procedures are performed as required while promoting a company image of excellence through a strong work ethic, leadership by example, and the consistent delivery of impeccable customer service and store visual presentation. You’ll also maximize sales through the development and supervision of sales staff. The Sales Supervisor is also responsible for ensuring transactions are carried out in compliance with all applicable laws and regulations.

What You’ll Do:

• Implement operational rules, regulations, policies, and procedures
• Supervise, manage, and direct the activities of the sales team
• Implement company policies and ensure staff adheres to best practices
• Manage and inspire staff to deliver the highest level of customer service and satisfaction
• Ensure compliance with applicable local, state, and federal laws and regulations
• Assist with customer service and ensure customer satisfaction
• Liaise with law enforcement, vendors, landlords, and local community as needed
• Maintain in-depth knowledge of all strains and products in-store inventory as well as industry-wide product and trend knowledge
• Assist in employee performance reviews
• Assist in hiring and training new employees
• Act with integrity, positive energy, and kindness at all times
• Acknowledge every customer who enters the store with a professional and pleasant disposition
• Demonstrate excellent customer service by creating a welcoming environment
• Assist customers with selecting the products most appropriate for their needs
• Educate customers on current promotions and marketing initiatives
• Remain knowledgeable on new and existing products and promotions
• Keep display cases clean and ensure all product is fully represented and organized
• Maintain excellent housekeeping and organizational standards
• Stay informed of and drive daily store goals and KPIs and commit to making a positive contribution
• Communicate effectively with all store leaders and team members and ask for assistance when needed
• Maintain professionalism in your appearance, attitude, and communication
• Follow proper cash handling procedures and accurate accounting of assigned cash drawers
• All other duties and responsibilities as assigned by management

Who You Are:

• Cannabis retail experience preferred
• Associate degree or two (2) years’ management experience
• Retail management experience preferred
• Strong organizational skills
• Strong oral and written communication skills
• Strong interpersonal skills
• Ability to work independently and with others
• Strong time management skills
• Minimum twenty-one (21) years of age
• Must possess a valid driver’s license or government Identification (ID)
• Must pass any and all required background checks
• Must be reliable and dependable with a good work ethic
• Must be able to adapt to a changing work environment
• Ability to multitask and prioritize
• Ability to work as part of a team
• Strong attention to detail
• Must be able to work weekends, holidays, and occasional overtime as needed
• This position will work in an indoor facility with controlled temperatures; may be exposed to bright lighting, loud equipment, airborne particles, and working in proximity with customers and staff

Job Type: Full & part-time opportunities

Job Location: Redwood City, CA

Reports to: Sales & Service Manager

Compensation: $25-30/hr (DOE) w/ incentives; plus benefits (health, dental, vision & flexible benefits)

Juva is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, citizenship status, religion, creed, age, physical or mental disability, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression.