View our FAQs below to help you get your cannabis questions answered fast. If we have not already answered your question, please contact us and we’ll be happy to help.
CAN SOMEONE HELP ME FIND THE RIGHT PRODUCTS?
DO I NEED A MEDICAL CARD TO PURCHASE CANNABIS?
No. You only need a government-issued photo identification card showing that you are 21 years old or over. If you have a state-issued Medical Marijuana Identification Card (MMIC) from the California Department of Health Services, you will also need a government-issued photo identification card showing that you are 18 years old or over. By providing your MMIC information, your sales tax will be waived (state-required excise tax will still apply). You can find more information about obtaining an MMIC on the CDPH website.
WHERE DO YOU DELIVER?
IS THERE AN ORDER MINIMUM?
WHAT TAXES AM I BEING CHARGED?
HOW CAN I PAY FOR MY ORDER?
We accept cash, debit card, and direct bank transfers via Paytender. For more information about Paytender click here. We do not accept credit cards or personal checks.
HOW LONG BEFORE MY ORDER ARRIVES?
DO YOU OFFER SAME-DAY DELIVERY?
WHERE DO I MEET MY DELIVERY DRIVER?
MAY I MAKE CHANGES TO MY ORDER?
Orders are often packed for delivery within minutes after your order is received. This means we are unable to make changes to an existing order. Any additional items would need to be placed in a new order. It is possible for us to deliver multiple orders at once if placed close together. If you need to cancel or reschedule you order, please call us immediately at 650-632-5882.
DO YOU OFFER REFUNDS FOR DEFECTIVE PRODUCTS?
IS MY INFORMATION KEPT SECURE?
WHY DO I NEED TO PROVIDE AN IMAGE OF MY ID TO CREATE AN ACCOUNT?
ARE YOUR PRODUCTS TESTED FOR HARMFUL CONTAMINANTS?
AM I ABLE TO PURCHASE CANNABIS IF I AM VISITING CALIFORNIA?
Get cannabis questions answered
You’re not the only one curious about ordering cannabis online. With so many products and brands to choose from, it can easily become overwhelming. Whether you are a first-timer or an experienced connoisseur, we can offer helpful information so you can make the informed product decisions that can best help your situation. Schedule your free consultation at your convenience.